Frequently Asked Questions

Quick answers for ordering, subscriptions, and delivery.

How long does shipping take?

Most orders are dispatched within 1-2 business days. Delivery timing depends on your region in Japan.

Do subscriptions include shipping and tax?

Yes, current subscription plans include both shipping and tax unless otherwise stated.

Can I cancel my membership plan?

Yes. You can contact support to update or cancel your subscription before your next billing cycle.